Terms & conditions

Legal Notice and Terms of Service Basic Information CESAR SANCHEZ-BALLESTEROS FERNANDEZ, in compliance with Law 34/2002, of July 11, on Information Society Services and Electronic Commerce, informs you that: * Name: CESAR SANCHEZ-BALLESTEROS FERNANDEZ * Tax ID (NIF): 05265040H * Address: Avenida Da Romana 30, 36370 Nigrán, Pontevedra - Spain * Contact Phone: +34 630488325 * Contact Email: csb@ecoresorts.es Purpose CESAR SANCHEZ-BALLESTEROS FERNANDEZ (hereinafter, the provider), responsible for this website, makes this document available to users in order to comply with the obligations established in Law 34/2002 on Information Society Services and Electronic Commerce (LSSI-CE), as well as to inform all website users regarding the conditions of use thereof. Anyone who accesses this website assumes the role of user, committing to the strict observance and compliance with the provisions included herein, as well as any other applicable legal provision. The provider reserves the right to modify any type of information that may appear on the website without any obligation to pre-notify or inform users of said changes, publication on the provider's website being understood as sufficient. Liability The provider is exempt from any type of liability derived from the information published on its website, provided that this information has been manipulated or introduced by a third party external to it. * Third-Party Links: This website may redirect to content on third-party sites. Since the provider cannot always control the content introduced by third parties, it assumes no liability whatsoever regarding such content. In any case, the provider states that it will proceed to the immediate removal of any content that could contravene national or international legislation, morals, or public order, immediately withdrawing the redirection and notifying the competent authorities. * User-Generated Content: The provider is not responsible for information and content stored—by way of example but not limited to—in forums, chats, blog generators, comments, social networks, or any other medium that allows third parties to publish content independently. However, in compliance with articles 11 and 16 of the LSSI-CE, the provider makes itself available to all users, authorities, and security forces, actively collaborating in the removal or blocking of content that affects national/international legislation, third-party rights, or public order. If you consider that any content falls into this category, please notify the website administrator immediately. Intellectual and Industrial Property The website—including its programming, editing, compilation, and other elements necessary for its operation, designs, logos, text, and/or graphics—is the property of the provider or, where applicable, it holds a license or express authorization from the authors. Total or partial reproduction, use, exploitation, distribution, and commercialization require the prior written authorization of the provider. Any unauthorized use will be considered a serious breach of the author's intellectual or industrial property rights. The provider recognizes the corresponding rights in favor of their owners; mere mention or appearance on the website does not imply endorsement, sponsorship, or recommendation by the provider. Applicable Law and Jurisdiction This website is subject to Spanish legislation. In the event of any litigation or controversy arising from the use of this website, both parties submit to the jurisdiction of the courts of the city of Vigo. * Consumers: This express submission clause does not apply to litigation with website users who legally hold the status of consumers. In such cases, both parties are subject to the jurisdiction of the Courts and Tribunals of the consumer's place of residence. * Dispute Resolution: Conflicts may also be submitted to arbitration systems provided under consumer defense legislation or out-of-court dispute resolution procedures. European Union customers (except Spain) can use the Online Dispute Resolution platform: http://ec.europa.eu/consumers/odr/ General Terms and Conditions Identity of the Parties * Provider: CESAR SANCHEZ-BALLESTEROS FERNANDEZ | Phone: +34 630488325 | Email: csb@ecoresorts.es * User: Any individual who accesses this website and contracts the services commercialized by the provider, accepting these general conditions. Users must read these conditions carefully before contracting. General Information This website is a platform responsible for organizing and managing accommodation reservations to offer users alternatives for leisure time. Acceptance of this document implies that the user: * Has read, understands, and comprehends what is stated herein. * Has sufficient legal capacity to contract the services listed on the web. * Assumes all obligations set forth herein. These conditions have an indefinite validity period and apply to all reservations made through this website. The provider reserves the right to unilaterally modify these conditions without affecting prior confirmed promotions. Reservations are valid exclusively for users who fully accept the general and special sales terms and conditions. Prices * Prices are expressed in Euros (€) and include applicable taxes, which are broken down in the final summary before payment. * Offers, discounts, or promotions will be reflected on the website. Prices are fixed once the booking is made. * Cheaper rates for specific stays may carry special restrictions and conditions regarding cancellation and refunds. Review these carefully. * Obvious Errors: Technical or human pricing errors that are manifestly derisory are not binding; the reservation will be voided and the amount refunded (or the option given to pay the difference). Contact customer service (630488325 / csb@ecoresorts.es) if you notice such an error. * Every payment generates an invoice issued to the registered user or company name provided at booking. Object of the Contract This document regulates the contractual relationship established between the provider and the user when the user checks the corresponding box during the online booking process, involving the delivery of a specific product or service in exchange for a publicly displayed price. Booking Procedure Any person with internet access can make a booking. The steps are as follows: * a) Selection: On the main page, select stay dates and number of guests to view available options, rates, and dates. * b) Final Price: Once dates are selected, the definitive price is displayed (along with any optional extra services). * c) Form: Clicking "Book" opens a form to enter personal details, credit card details (as a guarantee), and any remarks. You must read and accept the privacy policy and terms and conditions. * d) Verification: Verify details by clicking "Confirm reservation". * e) Formalization: Clicking confirms and formalizes the reservation. * f) Confirmation Email: You will receive an email containing reservation details. * g) Troubleshooting: Check your spam folder if the email does not arrive. If missing, notify us immediately. * h) Processing: Once data is verified as correct, the reservation is processed. * i) Errors & Refunds: Review your confirmation for material data errors. Call +34 630488325 or email csb@ecoresorts.es to correct errors. If a reservation cannot be fulfilled, a full refund will be issued via the original payment method. The provider assumes no liability if booking failure results from false, inaccurate, or incomplete user data. While we strive for accuracy, we cannot guarantee all information is error-free (e.g., technical glitches or server interruptions). For modifications after booking, contact customer service at +34 630488325 or csb@ecoresorts.es (modifications may incur extra charges). Accommodation Damages and User Duties If you cause damage to an accommodation or any personal/material property within it, charges will be applied via the payment method used for the reservation. During your stay, users must: * Observe safety, coexistence, and hygiene rules. * Respect internal regulations of tourist establishments and specific activity rules. * Respect the establishment, equipment, and facilities. * Pay for contracted services upon invoice presentation (filing a claim does not exempt payment obligations). * Respect the cultural and environmental surroundings. * Observe social coexistence, respect local people, institutions, and customs, and honor the dignity of tourism workers. Payment Method * Credit/Debit Card: Secure payment via credit card or other payment gateways integrated into the website (e.g., PayPal).